Privacy Policy

SMS Communication Privacy Policy
Lionheart Financial Group, LLC
Effective Date: 01/01/2023
Overview
Lionheart Financial Group, LLC (“Lionheart,” “we,” “our,” or “us”) is committed to protecting your privacy and ensuring transparency in how we communicate with you. This policy explains how we use your phone number for SMS/text messaging and outlines your rights regarding these communications.

Consent to Receive SMS/Text Messages
By providing your mobile phone number (whether through a quote request, application, form submission, or direct communication) you consent to receive SMS/text messages from Lionheart.
These messages may include:
• Appointment reminders
• Policy updates or renewal notices
• Quote information
• Customer service communications
• Important alerts related to your insurance needs
Message frequency may vary based on your interactions with us.
How to Opt Out
You may opt out of SMS/text messages at any time:
• Reply “STOP” to any message you receive
• Or contact us at 915-221-0836

After your request is processed, you will no longer receive SMS messages from us, except for a final
confirmation of your opt-out.

Your Privacy Matters
We maintain strict safeguards to protect your personal information, including your phone number
and any data shared through SMS communications.
No Sharing or Selling of Personal Information
Lionheart Financial Group, LLC does not sell, rent, trade, or share your phone number or personal
information with third parties for marketing purposes.
Your information is used solely to:
• Provide services
• Communicate regarding your insurance needs
• Support your relationship with Lionheart
Information may only be shared when required by law or when necessary to service your insurance
policies through authorized carriers or partners, under strict confidentiality standards.
Message and Data Rates
Standard message and data rates may apply depending on your mobile carrier.

Security Measures
We use administrative, technical, and physical safeguards to protect your information from
unauthorized access, disclosure, or misuse.
Policy Updates
Any updates to this policy will be posted on this page with a revised eƯective date.